FREQUENTLY ASKED QUESTIONS
WILL I ACTUALLY BE LOCKED INSIDE OF A ROOM?
Although the door will be shut. We have emergency open panels next to all of our doors.
WILL I BE IN A ROOM WITH PEOPLE I DON’T KNOW?
No. The only people that you will be sharing a room with are the other members of your group.
CAN I USE THE GREATEST ESCAPE FOR A SPECIAL OCCASION?
Absolutely! If you would like to put a secret message into one of our clues please let us know! We have had several proposals and birthday wishes in our rooms!
Also we are partnered with The Greatest Yard Cards and they may be able to help you make their day special!
HOW FAR IN ADVANCE SHOULD I BOOK MY APPOINTMENT?
We would hate for your ideal time or date to be full if you wait so we always suggest you book ASAP! To add a reservation outside of business contact us as soon as possible and we will see if we can accommodate! Private rates may apply.
HOW LONG WILL I BE THERE?
You should budget about an hour and a half for your experience at The Greatest Escape! All of our rooms are designed to be sixty minutes long but be sure to give yourself enough time to check in and hang out for a few minutes after your game!
WHAT IF I GET OUT BEFORE THE HOUR IS UP?
Congrats! Getting out in an hour is not something everyone can do! Be sure to check our leaderboard to see if you beat any of our best times! If you get out in 30 minutes or less you will receive 50% off your next visit!
WHAT IF I'M LATE OR DON'T SHOW UP?
Unfortunately if you don't show up there is a no refund policy. However, if you let us know 48 hours beforehand we would be happy to reschedule your appointment at your earliest convenience. The timer begins at the exact time you signed up for so if you are late you may lose time in your room!
HOW MUCH DOES IT COST?
The price is 25.00 per person plus tax! Keep an eye out on our Facebook page for deals and promotions!